Our Care Process: A Personalized Approach to Home Care
At Radiance Homecare, we understand that every individual has unique care needs. That’s why we follow a structured, yet flexible process to ensure that you or your loved one receives the best possible home care experience.
From the initial consultation to ongoing care, our approach prioritizes compassion, professionalism, and client well-being.
Why Choose Radiance Homecare’s Process?
✔ Personalized care plans tailored to each individual
✔ Thorough assessments by qualified professionals
✔ Ongoing monitoring & adjustments for optimal care
📍 Serving families in Calgary, Edmonton, Red Deer, Lethbridge, and beyond.
Step-by-Step: How Our Home Care Process Works
Step 1: Free Initial Consultation
What happens?
✔ We discuss your care needs, preferences, and concerns
✔ We provide an overview of our services and pricing
✔ We answer any questions about home care and eligibility
- This step helps us understand your specific needs and determine the best care plan for you.
Step 2: Comprehensive Care Assessment
What happens?
✔ Our Registered Nurse (RN) or Care Coordinator conducts a thorough in-home or virtual assessment
✔ We evaluate medical conditions, mobility, personal care needs, and lifestyle preferences
✔ We work with family members, physicians, and specialists to gather a full picture
📌 Every care plan is built on a detailed understanding of the client’s needs to ensure safety and comfort.
Step 3: Personalized Care Plan Development
What happens?
✔ We develop a customized care plan based on the assessment
✔ The plan includes daily routines, medical needs, meal planning, and social engagement
✔ We align the plan with family expectations and healthcare provider recommendations
Our care plans are designed to evolve as needs change, ensuring continuous support.
Step 4: Caregiver Matching & Service Implementation
What happens?
✔ We match clients with caregivers based on compatibility, skillset, and cultural preferences
✔ We introduce the caregiver to ensure a comfortable and trusting relationship
✔ Services begin according to the agreed schedule, whether hourly, daily, or live-in care
Our goal is to create a strong, supportive connection between caregivers and clients.
Step 5: Ongoing Monitoring & Quality Assurance
What happens?
✔ We conduct regular check-ins and home visits
✔ We update care plans as needed, based on health status and client feedback
✔ Family members receive ongoing communication and updates
Our team is always available to make adjustments and ensure the highest level of care.
Why Our Process Matters: Quality, Trust & Care
What Sets Radiance Homecare Apart?
✔ Individualized Approach – No two clients are the same, and neither are their care plans.
✔ Highly Trained Professionals – Our nurses and caregivers follow industry-best practices.
✔ Ongoing Communication – Families stay informed every step of the way.